Refund Policy
At Esvira, we strive to ensure you are fully satisfied with your purchase.
Returns
We accept returns within 14 days of delivery. Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
To request a return, please contact us via email or Instagram DM with your order details.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Exchanges
We currently do not offer direct exchanges.If you would like a different item or size, please place a new order.
Non-Returnable Items
For hygiene reasons, certain items may not be eligible for return (if applicable).
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue as soon as possible.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Additional Information
Esvira reserves the right to refuse returns that do not meet our policy requirements.
